Welcome to Compass Heating & Cooling. These Terms and Conditions (“Terms”) govern your use of our website, services, and products. By accessing or using our website or engaging with our services, you agree to comply with these Terms. If you do not agree, please discontinue use of our website or services.

1. General Information

1.1 Compass Heating & Cooling provides professional HVAC services to residential and commercial customers.

1.2 These Terms apply to all users of our website and services, including visitors, clients, and any other parties interacting with our company.

2. Services

2.1 Our services include, but are not limited to, HVAC installation, repair, maintenance, diagnostics, and related heating and cooling services. Specific service details will be outlined in a written contract, proposal, or invoice.

2.2 We reserve the right to refuse service for legitimate reasons, including safety risks, lack of resources, or non-compliance with these Terms.

3. Pricing and Payments

3.1 All pricing is subject to change without prior notice. Estimates are valid for 30 days unless otherwise noted in the proposal or bid document.

3.2 Payment terms will be stated in your written service agreement or invoice. Full payment is typically required upon completion unless alternate arrangements are documented.

3.3 We accept credit cards, checks, financing, and bank transfers. Late payments may incur additional fees or interest charges.

4. Warranties and Liability

4.1 Manufacturer warranties vary and will be provided separately based on the equipment installed.

4.2 Compass Heating & Cooling is not responsible for damages caused by misuse, neglect, or unauthorized modifications to installed equipment.

4.3 To the extent permitted by law, we disclaim liability for incidental, consequential, or special damages.

5. Customer Responsibilities

5.1 Customers are responsible for providing safe and reasonable access to the worksite, including ensuring it is clear of hazards.

5.2 Customers must notify us promptly of any concerns, issues, or changes related to the services being performed.

6. Use of Website

6.1 The content provided on our website is for informational purposes only. Unauthorized reproduction, distribution, or misuse of website content is strictly prohibited.

6.2 Although we strive for accuracy, we do not guarantee that website content is error-free or up to date.

7. Privacy Policy

7.1 Collection and use of personal information are governed by our Privacy Policy, available here.

8. Messaging Terms & Conditions

8.1 By providing your phone number and opting in, you agree to receive informational and promotional text messages from Compass Heating & Cooling. These may include:

Appointment reminders
Project updates
Promotional offers
Account notifications

Message Frequency

8.2 Message frequency may vary depending on the nature of your service and interaction.

Message and Data Rates

8.3 Standard message and data rates may apply based on your mobile carrier and plan.

Opt-Out

8.4 You may opt out at any time by replying “STOP” to any message. A final confirmation message will be sent.

Customer Support

8.5 For assistance, reply “HELP” to the message you received or contact us at (970)-508-3402.

Privacy

8.6 Your information will only be used for SMS communication as described. Refer to our Privacy Policy for full details.

9. Governing Law

9.1 These Terms are governed by the laws of the State of Colorado. Any disputes will be handled in the courts located in Larimer County / Weld County, unless otherwise required by law.

10. Changes to Terms

10.1 We reserve the right to update or modify these Terms at any time. Changes will take effect immediately upon posting on this website.

11. Contact Us

If you have any questions about these Terms, please contact us:

Compass Heating & Cooling
Phone: (970)-508-3402
Email: info@compassheat.com